Need Help?
Here are multiple ways you can contact us!
- Email: marketplace@zageno.com or support@zageno.com
- Phone: +49 30 22957808
- Live Chat: Simply click the Chat icon on the bottom right hand corner of the screen to start chatting!
Hours of Operation Phone and Chat: 09:00-17:00
Types of requests our team can help with:
- Order Placement
- Order Updates
- Tracking Updates
- Cancellations
- Returns
- Product Uploads
- Alternative Product Requests
- Adding quotes
- Technical Difficulties with the ZAGENO website
- Feedback
- Login Help
- Approval Flow Questions
- Invoicing Questions
- Assisting with Supplier Account set-up
- Obtaining unlisted prices for supplier products
Interested in selling your products on ZAGENO? Become a Partner
Interested in accessing our full product portfolio? Let's Talk
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